FAQs


Do you ship?

We are currently not set up with shipping procedures. Maybe someday soon!

How do I get my purchase?

PORCH PICK-UP
Your purchase can be picked up by appointment in the East Ward area of Kitchener. Pickup time frames and instructions will be confirmed after we have processed your purchase.

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DELIVERY
We deliver within 5 business days to Kitchener and Waterloo locations for a flat fee of $5.00.

Returns/Exchanges?

All purchases are final sale. 

Where are you located?

We are located in the East Ward of Kitchener, ON.  We do not have a brick and mortar location; everything is operated online! 

Can I ask you to shop for something in particular for me? 

Absolutely! In fact, we offer a personal shopping service through our membership, so that you can give us a whole list and we will shop for you. You can learn more about it here.

Where do you source items?

We frequent many, many thrift stores, mostly all in Waterloo Region!